Virtual Assistant

Summary: Novartis is seeking a highly organized and motivated Virtual Assistant to provide administrative and operational support to their team. This role offers flexible work hours and the ability to work remotely or in a hybrid capacity, while also requiring occasional visits to local stores for specific tasks. Responsibilities: - Manage schedules, appointments, and communication for team members - Organize and coordinate virtual meetings and video calls - Prepare and format documents, reports, and presentations - Handle emails, inquiries, and client communication efficiently - Provide excellent customer service via email, chat, or phone - Liaise with vendors and external partners for necessary tasks - Conduct research on various topics and compile relevant data - Manage and update databases or spreadsheets - Assist in organizing and maintaining digital files and records - Visit Walmart or other local stores for specific tasks (e.g., product checks, inventory management, or mystery shopping) - Provide detailed reports and feedback from in-store visits - Assist with administrative functions to support the business and team - Ensure projects and tasks are completed on time and meet deadlines - Work with Microsoft Office, Google Suite, and other relevant tools to complete tasks - Use digital communication platforms to stay connected with the team Required Qualifications: - Applicants must be based in the United States - Full-time, part-time, or as a side job, with flexible hours - Strong written and verbal communication skills - Proficiency in Microsoft Office Suite, Google Suite, and virtual assistant tools - Excellent time management and multitasking abilities - Ability to visit Walmart and local stores as needed for specific tasks - Access to a personal computer and stable internet connection Preferred Qualifications: - Previous experience in administrative or virtual assistant roles is a plus but not required Required Skills: Microsoft Office Suite, Google Suite Important Skills: Virtual assistant tools, Time management Nice-to-Have Skills: Multitasking, Customer service, Written communication, Verbal communication Benefits: Annual Bonus: Typically 10-20% of your base salary.