Part Time Key Holder - Cotton On Pembroke Lakes Mall

Summary: Cotton On Group is a global fashion and lifestyle retailer that aims to make a positive difference in people's lives. They are seeking a Part Time Key Holder who will lead the store team, provide exceptional customer service, and ensure store operations are conducted in accordance with company policies. Responsibilities: - Open and close the store in accordance with company policies and procedures - Lead the store team as part of management - Provide exceptional customer service and resolve customer issues - Process sales transactions accurately and efficiently - Assist in inventory control, restocking, and merchandising - Ensure store cleanliness and safety standards are upheld - Support loss prevention efforts and report any unusual activity - Engages with store teams and customers professionally and respectfully - Train and mentor new associates as needed - Ability to interact collaboratively and work as a team towards a common goal - Maintain a professional presence and motivate and inspire others - Acting in a respectful manner to customers, managers and peers Required Qualifications: - Experience in Retail, preferably fast fashion experience - Demonstrated knowledge / ability of collaboration to drive results as a team - Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores - Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts - Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment - Must be at least 18 years of age or older to apply - High school diploma or equivalent - Minimum of 1+ years of retail sales experience - Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members - Ability to move around the store throughout the shift/workday - Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders) - Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets) - Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks Required Skills: Retail Sales, Retail Leadership, Inventory Control, Merchandising, Loss Prevention, Sales Transactions, Store Operations, Customer Service Benefits: 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids, Local and Global career growth - progress your career across our 3 Brands, Wellness support 24/7 – mental health, relationships, family + more, Discounts for you and your family - medical, travel, financial + more, Create meaningful change and make a positive difference in people’s lives