Claims Operations Assistant

Summary: Core Specialty Insurance Holdings, Inc. is a multi-state commercial insurance carrier seeking a Claims Operations Assistant to support the Claims department. The role involves handling customer service calls, setting up new claims, and performing various office tasks as needed. Responsibilities: - Answers and initiates telephone calls and provide customer service as required - Index policies to determine if a new claim needs to set up or if there is an existing claim forward the call to the correct Examiner - Sets up and enters new claims into claims management system - Inputs and reviews notes/diaries in claims management system as instructed - Order PR and order Appraisals - Reviews, prepares, creates, and/or sends letters, reports, and forms - Other activities/projects as assigned - Assist Clerical when needed Required Qualifications: - High school diploma - 6 months of clerical or customer service experience required - Basic proficiency in Microsoft Office including Word, Excel, Outlook - Excellent oral and written communication skills - Strong organizational skills - Ability to work in a team environment Preferred Qualifications: - Experience working within an insurance environment preferred - Candidates with fluency in Spanish preferred Required Skills: Microsoft Office, Claims management system, Customer service, Insurance environment knowledge, Spanish language Benefits: Medical, Dental, Vision, Life insurances, Short and long-term disability, A Company-match of 100% of a 6% contribution 401(k) plan, An Employee Assistance Plan, Health Savings Account, Flexible Spending Account, Health Reimbursement Account, A wellness program