Commonwealth of Massachusetts→
Digital Services Intern Summer 2026
InternshipOn-site
Location
United States-Massachusetts-10 Park Plaza
Salary
Not listed
Experience
Not specified
Posted
1 month ago
Skills
digital accessibility standardscontent management systemsdata dashboard managementtesting software proficiencyexceptional communication skillsorganizational skills
Job Description
Summary: Commonwealth of Massachusetts is seeking a Digital Services Intern to assist MassDOT in advancing digital accessibility and equity. The intern will help implement strategies for ensuring digital content meets accessibility standards and track metrics to measure progress.
Responsibilities:
- Manage content for the organization’s web presence (requires working with content management software)
- Copyedit and proofread web content to ensure the use of Plain Language
- Remediate documents for accessibility compliance
- Assist with updating dashboards used to track and report digital accessibility and equity metrics for MassDOT
- Assist in the testing of digital assets for accessibility compliance
- Advise internal teams on implementing accessibility into their processes and addressing accessibility issues identified in manual and automated accessibility testing
Preferred Qualifications:
- Exceptional communication (written and oral) and organizational skills
- Experience with content management systems and SharePoint
- Knowledge and understanding of state and national accessibility laws and standards for digital resources including the Web Content Accessibility Guidelines (WCAG), Title II of the ADA, and Plain Language
- Practical experience building and managing data dashboards, familiarity dashboard software programs
- Ability to use various testing software including WAVE toolbar, ARC Toolkit, Accessibility Insights for Web, WebAIM Contrast Checker, and others
- Experience testing with assistive technologies like JAWS, Dragon Naturally Speaking and ZoomText
Required Skills: Digital accessibility standards, Content management systems, Data dashboard management
Important Skills: Testing software proficiency
Nice-to-Have Skills: Exceptional communication skills, Organizational skills
Internship Start Date: Start in 2026 Summer