Senior Manager Line 1 Risk

Senior Manager Line 1 Risk Location: Sydney CBD Area Senior Manager, Everyday Banking Line 1 Risk See yourself in our business: Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal customers. Within Retail Banking Services RBS – Everyday Banking (EDB) manages the development and delivery of all everyday banking products including transaction accounts, savings and term deposits as well as the Open Banking agenda. We provide proactive operational risk management to ensure our customers receive exceptional experiences that drive customer advocacy. About Line 1 Risk Everyday Banking Chapter: Our Line 1 Risk Chapter collaborates closely with EDB Crews to achieve strategic goals and reach and maintain an NPS of +30. We ensure comprehensive risk management by deeply understanding the business strategy, current processes, and obligations. By identifying and managing risks effectively, we provide valuable insights and prioritise improvements, ensuring all operational risk requirements are met. Our proactive approach enables us to offer advisory support, helping to design robust processes that minimise operational risks and drive business success. Do work that matters: As a Senior Manager within Everyday Banking Line 1 Risk, you will be accountable for the delivery of priority risk, regulatory remediation and rectification initiatives across the domain. This role provides a dedicated execution layer within the federated Line 1 Risk model, ensuring complex, cross-domain risk themes are delivered in line with business priorities, regulatory expectations and agreed timeframes. Acting as a key accountable lead, you will drive coordination across crews to achieve consistent, high-quality rectification outcomes. You will play a critical role in strengthening the EDB risk profile by accelerating remediation outcomes, improving governance, and embedding execution discipline across Line 1 Risk. On any given day, you will: Own and drive end-to-end delivery of priority risk remediation initiatives. Act as the central point of accountability for complex, cross-crew risk themes, ensuring timely and complete closure. Establish clear delivery plans, milestones and success metrics aligned to business and risk priorities. Coordinate across product crews, risk SMEs and stakeholders to remove blockers and maintain delivery momentum. Escalate delivery risks, trade-offs and dependencies with a focus on maintaining progress and timely outcomes. Provide targeted risk advice to support remediation outcomes and uplift control effectiveness where required. Engage with Crew Leads, Product Owners, Line 2 Risk, Compliance, Legal and senior stakeholders to support effective decision-making and timely resolution of risks and dependencies. We're interested in hearing from people who have: Deep understanding of operational risk and compliance frameworks and regulatory expectations Proven experience delivering complex, multi-stream regulatory or risk remediation programs Experience operating in high scrutiny, fast-paced environments with competing priorities Exceptional written and verbal communication skills and ability to articulate ideas clearly and effectively to diverse audiences. Creative and collaborative approach to problem solving, with the ability to simplify complex processes and identify pragmatic solutions. Strong reasoning and influencing skills and ability to work with stakeholders at various levels across the organisation. Ability to analyse trends, identify critical threats and opportunities, diagnose problems and issues, and recommend appropriate actions. Demonstrated experience managing programs of work and preparing project updates and insights for senior leadership. Strong understanding of issues management, remediation governance, regulatory commitments and control uplift. ​We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 02/06/2026