Comfort Insurance & Finances LLC→
Customer Service Representative (440 Required)
Entry LevelOn-siteFull-time
Location
Miami, FL
Salary
$37k–$42k/yr
Experience
1+ years
Posted
3 weeks ago
Skills
florida 4-40 insurance licenseinsurance customer servicecustomer service mindsetbilingual english/spanish
Job Description
Summary: Comfort Insurance and Finances LLC is a growing insurance agency that values experience, seeking a licensed Customer Service Representative to support their Sales Team. The role involves assisting clients with policy questions, supporting sales agents, and maintaining client records while delivering exceptional service.
Responsibilities:
- Assist clients with policy questions, billing, and coverage details
- Support sales agents with applications, endorsements, and policy changes
- Process quotes and service requests accurately and efficiently
- Deliver policies and conduct follow-ups as needed
- Maintain detailed and compliant client records
- Provide professional service via phone and email
Required Qualifications:
- Active Florida 4-40 (required)
- 1–2+ years of insurance customer service or related experience
- Bilingual (English/Spanish) required
- Strong communication and organizational skills
- Detail-oriented and comfortable in a fast-paced environment
- Team player with a customer-first mindset
Required Skills: Florida 4-40 insurance license, Insurance customer service, Customer service mindset, Bilingual English/Spanish
Benefits: 401(k), Dental, vision, and life insurance, Paid time off + holidays
Benefits
401(k)
Dental, vision, and life insurance
Paid time off + holidays