Xfinity Retail Service Associate (West Ashley)

Summary: Comcast is a leading media and technology company that drives innovation to create exceptional entertainment experiences. The Xfinity Retail Service Associate is responsible for supporting the store team to deliver a best-in-class customer experience, maintaining inventory, and ensuring a clean and organized store environment. Responsibilities: - Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store - Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found - Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return - Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards - Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process - Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience - Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity - Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary - Other duties and responsibilities as assigned Required Qualifications: - High School Diploma / GED - 0-2 Years of relevant work experience - Must be able to carry and lift up to 25 pound boxes - Must be able to stand and move about the store constantly - Regular, consistent and punctual attendance - Must be able to work nights and weekends, variable schedule(s) and overtime as necessary Nice-to-Have Skills: Professional Integrity, Resilience, Workplace Organization, Customer-Focused, Self Motivation Benefits: An array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.