Teller

Summary: Columbia Bank is seeking a Teller to serve as the first point of contact for clients and deliver exceptional client service. The primary responsibility of the Teller is to perform banking transactions accurately and ethically while maintaining client relationships and identifying opportunities for additional bank products and services. Responsibilities: - Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc - Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc - Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds - Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards - Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes - Discuss and uncover customer’s financial needs to identify and offer appropriate products and services - Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner Required Qualifications: - High School Diploma or GED, required - Ability to learn and comply with all Bank policies, procedures, and systems - Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions - Consistently demonstrates ability and willingness to build relationships with clients and other bank associates Preferred Qualifications: - 1 year of previous banking or customer service experience, preferred - Bilingual preferred Required Skills: Banking transactions, Cash handling Important Skills: Customer service, Bilingual Nice-to-Have Skills: Attention to detail, Relationship building Benefits: Comprehensive healthcare coverage (medical, dental, and vision plans), 401(k)-retirement savings plan with employer match for qualifying associate contributions, An employee assistance program, Life insurance, Disability insurance, Tuition assistance, Mental health resources, Identity theft protection, Legal support, Auto and home insurance, Pet insurance, Access to an online discount marketplace, Paid vacation, Sick days, Volunteer days, Holidays