Computer Operator I- Information Technology Services (Civil Services)

Summary: City of Dallas is committed to helping you thrive while you help our city flourish. The Computer Operator I performs entry-level technical operation of complex data processing equipment and provides clerical support, assisting senior operations staff in ensuring effective data processing. Responsibilities: - Operates, uses, and manipulates computer master and printer consoles to issue MVS/ESA, CICS, LINC, GAZE, and JES2 commands to provide timely computer output - Detects, investigates, and corrects errors by making changes to the input and output flow of data; retrieves information from programmers to improve efficiency of mainframe computer operations - Evaluates, reviews, and verifies the quality and integrity of input and output data to ensure users receive accurate and complete reports - Schedules, updates, and modifies JCL, and executes programs and transmittals using J SYSTEM phases for regular production jobs to maximize efficiency of mainframe computer - Issues VAX, AFIS, and Local Area Networks (LANs) commands to perform daily and recovery processing - Performs magnetic tape technical processing duties to ensure data availability and manually checks computer to ensure output for accuracy and print quality - Monitors batch job flow, detects errors in job submitted by departmental programmers and analysts; effects change in programs through CICS and LINC terminals and places output data in bins for programmers and users - Uses hand tools to perform minor maintenance and cleaning of magnetic tape equipment and printers - Performs a variety of activities such as filing, answering phones, talking to customers, using facsimile and copy machines, maintaining records of CRT, microfiche, and report bursting and distribution to provide clerical support - Assists with and maintains off-site disaster recovery storage - Performs any and all other work as needed or assigned Required Qualifications: - High school diploma or GED - One (1) year of paid work experience - Valid driver's license with a good driving record - No felony or class A misdemeanor convictions - No class B misdemeanor convictions within the last ten (10) years - No family violence convictions - Cannot currently be on any active deferred adjudication for any felony, class A misdemeanor or class B misdemeanor charge - Knowledge of Job Control Language (JCL) - Basic knowledge of data processing with production or operations - Knowledge of various commands and computer functions - Ability to perform basic maintenance on equipment and materials - Ability to diagnose and resolve computer console operating problems - Ability to understand technical instructions through verbal and written communication - Ability to effectively manipulate console controls and mount tapes in drives - Communicating effectively verbally and in writing - Establishing and maintaining effective working relationships Preferred Qualifications: - An Associate degree or higher in any field will meet the education and experience requirements Required Skills: Job Control Language (JCL) Important Skills: Data processing knowledge, Computer commands knowledge, Basic equipment maintenance, Problem diagnosis, resolution Nice-to-Have Skills: Technical instruction understanding, Effective communication, Relationship building Benefits: Competitive benefits, Growth opportunities, Vibrant work culture