Museum Assistant Student

MUSEUM ASSISTANT STUDENT

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Position Type: Temporary Part Time Number of Positions: One (1) Department: Community Services Department File Number: SV26-53 Location: Glanmore National Historic Site (257 Bridge Street East, Belleville, ON) Hours: 30 hours per week, varied schedule including weekends and some evenings Employee Group: Non-Union Salary: $17.98 - $18.66 per hour Closing Date: Wednesday, May 27, 2026 at 4:30 PM

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PURPOSE AND SCOPE: The Museum Assistant will be integral to the operations of the site on their scheduled workdays and will take an active role in the opening and closing procedures of the museum, handling telephone inquiries, front desk/visitor reception, gift shop sales, and light housekeeping. In addition, this position will contribute to Glanmore's public programs, special events, outreach, and guided tours.

KEY RESPONSIBILITIES: The position will:

• Maintain front desk coverage and provide reception support to members of the public and staff. Welcome, register, monitor and support guests while they are onsite.
• Help present experiences for museum visitors that are participatory/immersive.
• Demonstrate best practices in excellent customer service.
• Take payments, bookings, and assist museum guests.
• Track attendance figures and make notes on engagement levels.
• Work with team members to achieve museum goals.
• Provide timely and accurate information to the Manager and respond to direction and decisions as required.
• Make decisions based on existing policies and procedures, with some interpretation, within prescribed limits.
• Participate in orientation, training and review/follow corporate policies.
• Perform all tasks and responsibilities through the lens of Equity, Diversity, Inclusion, ensuring commitment to fairness, representation, accessibility and respect for diverse perspectives and cultures in all aspects of work.

Note: the above duties and responsibilities are not to be construed as all-inclusive.

EDUCATION/TRAINING/SPECIALIZED SKILLS: Minimum Qualifications:

• Must be currently enrolled in, or have recently graduated from, high school, college, or university.
• Satisfactory Criminal Record Check (“CRC”) and Vulnerable Sector Screening (VSC) prior to commencing work at the City of Belleville.

Preferred Qualifications:

• Post-secondary program in Museum Studies, History, Art History, Education, or a
• related field, completed or in progress.
• Current valid First Aid and CPR-C with AED certification.

WORK EXPERIENCE: Required Qualifications:

• Prior experience in customer service/working with the public.

Preferred Qualifications:

• Familiarity with cash-handling and Point-of-Sales systems with demonstrated

diligence in ensuring the input of accurate admissions/sales data.

Note: a combination of relevant work experience and education may be considered.

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HOW TO APPLY:

http://www.belleville.ca/careers We thank all applicants who apply but advise that only those selected for an interview will be contacted.

Please be advised that the City of Belleville uses email to communicate with their applicants for open job postings. It is the applicant’s responsibility to include an updated email address that is checked frequently and accepts emails from unknown users. As we send time-sensitive correspondence regarding recruitments via email, it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the job posting.

The City of Belleville is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.

Personal information and any supporting material will be administered in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).