Account Executive - Splunk (Global Pharma)

Account Executive - Splunk (Global Pharma) Location: Zurich, Switzerland Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back. Position Overview: We are seeking a passionate and highly skilled Account Executive - Splunk (Global Pharma Accounts) to join one of our strategic sales teams, with a track record of consistently delivering outstanding sales performance in large, complex, global enterprises. This is an individual-contributor role carrying a named patch of leading global pharmaceutical and life sciences accounts headquartered in Switzerland and operating worldwide. You will be responsible for protecting and growing the installed base - securing high-value renewals while developing tailored expansion strategies that drive sustainable revenue across the security and observability portfolio. You will play a pivotal role in understanding each account's specific needs, navigating decision-making that spans local and global organisations, and positioning Splunk as a trusted long-term partner. If you are ready for your next challenge and seeking an opportunity to grow within a company where you can truly thrive alongside a high-performing, results-driven team within the Cisco/Splunk family, please continue reading. Responsibilities: Client Relationship Management: Build and maintain strong, long-term relationships with key stakeholders across leading global pharmaceutical and life sciences organisations, spanning IT, security, operations, and procurement leaders at both Swiss and global headquarters level. Account Development - Protect & Grow: Secure and renew the installed base while identifying and capitalising on expansion opportunities across the portfolio, driving both retention and growth within your accounts. Global Account Orchestration: Navigate the matrixed buying environment of global accounts, where commercial authority and budget often sit outside Switzerland. Coordinate the extended account team across geographies, including out-of-country and local account roles engaged on the same customer. Extended Team Leadership: Structure highly complex, multi-stakeholder situations toward defined outcomes by orchestrating System Engineers, Customer Success Managers, specialists, and partners - leading the virtual account team toward successful execution Program-based Execution: Run account engagements as structured programs, with clear close plans, mutual action plans, milestones, and disciplined project-based execution rather than opportunistic selling. AI-Driven Selling & Productivity: Position Splunk's AI-powered security and observability capabilities with credibility in customer environments, while applying internal AI tooling with versatility to accelerate account research, strategy development, and execution. Negotiation & Closing: Lead contract negotiations and executive presentations with C-level stakeholders, ensuring mutually beneficial agreements that align with both customer and company goals. Strategic Partnerships: Collaborate with internal teams (engineering, product, marketing, legal) and with partners and the Cisco field to develop tailored solutions that address the specific needs of regulated pharma and life sciences customers. Market & Regulatory Intelligence: Stay ahead of industry trends, competitor activity, and technology shifts in pharma and life sciences. Understand the regulatory environment that governs this market - including validated/GxP environments, data integrity, audit requirements, and Swiss/EU data-residency and privacy obligations - and reflect it in how you position security and observability. Sales Forecasting & Reporting: Maintain accurate pipeline, forecast, and account plans, providing clear insight and recommendations for improvement. Cross-functional Collaboration: Work closely with engineering, customer success, and support to ensure successful delivery and customer satisfaction across multi-workstream engagements. Requirements: 7+ years of enterprise software sales experience with a demonstrated history of consistent quota overachievement. Proven success owning and growing global / multinational accounts, including environments where commercial authority and budget sit outside the local geography. Strong understanding of how global accounts buy: internal governance, procurement, global-versus-local decision rights, and budget cycles. Demonstrated ability to orchestrate an extended, virtual account team (System Engineers, Customer Success Managers, specialists, partners) toward a shared outcome without direct authority. Experience running account engagements as structured programs - close plans, mutual action plans, and project-based execution on complex accounts. Track record of both protecting an installed base (renewals and retention) and driving expansion, rather than pure net-new hunting. Familiarity with regulated industries, ideally pharma or life sciences, with appreciation of validated/GxP environments, data integrity, audit, and data-residency and privacy requirements. Strong AI fluency on two fronts: the ability to position AI-led value credibly within customer environments, and the versatility to operate internal AI systems and tooling to accelerate research, strategy formulation, and execution. Mastery of MEDDPICC, or an equivalent qualification methodology. Boardroom-ready executive presence with a proven ability to influence and close multi-million-dollar enterprise software deals at CxO level. Accurate forecasting and commitment delivery across large portfolios and extended sales cycles. Exceptional communication, negotiation, and stakeholder-management skills. Deep understanding of enterprise IT ecosystems including cloud infrastructure, security, and observability / digital transformation initiatives. Experience in SaaS, security, or observability environments. Power user of enterprise CRM platforms (Salesforce), with strong operational discipline and reporting fluency. Minimum of a Bachelor's degree; an advanced degree is a plus. Fluent in German and English (written and spoken); additional languages a plus. Willingness to travel within Switzerland and internationally. Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Additional Locations: Bern, Switzerland, Thalwil, Switzerland