Client Service Coordinator

Summary: Center for Social Dynamics (CSD) is an organization providing services to those with developmental delays, including autism. They are seeking a Client Service Coordinator who will be responsible for scheduling direct treatment services for clients and Behavior Specialists, serving as a primary liaison between clients and staff. Responsibilities: - Schedule clients with Behavior Specialists within ten business days - Schedule clients for all authorized hours - Schedule clients with a minimum of five hours within the first two weeks of treatment - Assigns substitute sessions for same day cancelations and vacations - Schedule Behavior Specialists with clients, utilizing at least 85% of their availability - Communicate staffing needs to the recruiting team - Modifies client and staff schedules in Central Reach - Updates calendars with new authorizations - Conducts availability audits for staff and clients every other month - Communicates with HR, Billing, Onboarding, Training, and Recruiting Departments - Remains in constant communication with the Regional Director to ensure all staffing needs are met Required Qualifications: - Bilingual in English and Spanish (required) - Excellent organization skills - Compassionate, supportive, and fun personality Preferred Qualifications: - Undergraduate degree is preferred - Experience in scheduling is preferred - Prior knowledge of Central Reach is highly preferred - Knowledge of autism services is preferred - Knowledge of Excel is highly preferred Required Skills: Scheduling, Central Reach, autism services, Excel, Compassion, Supportive personality, Fun personality, Bilingual English and Spanish Benefits: Bonus eligibility, Paid time off (PTO), 401k, CSD issued devices, Free college or tuition reimbursement through our Dreams Come True program