Sales Associate

Summary: CB2 is a company focused on enhancing the customer experience, and they are seeking a Sales Associate to support and maintain store sales and service goals. The role involves engaging with customers, maintaining product knowledge, and promoting a positive shopping environment. Responsibilities: - Support and maintain store sales and service goals and standards as communicated by the leadership team - Actively engage customers and remain attentive to customer needs; with a focus on developing long term relationships with customers - Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork - Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers - Maintain a working knowledge of current products on the sales floor and sell throughout the entire store - Act as a visible and positive presence on the sales floor. Follow posted schedules with regard to zone assignments - Support the company’s mission, goals, initiatives across all business channels implemented by the company, including applicable key performance indicators - Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase - Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide - Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associate - Assist customers with product selections and process all customer orders or returns Required Qualifications: - Friendly, outgoing and naturally driven - Support and maintain store sales and service goals and standards as communicated by the leadership team - Actively engage customers and remain attentive to customer needs; with a focus on developing long term relationships with customers - Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork - Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers - Maintain a working knowledge of current products on the sales floor and sell throughout the entire store - Act as a visible and positive presence on the sales floor. Follow posted schedules with regard to zone assignments - Support the company's mission, goals, initiatives across all business channels implemented by the company, including applicable key performance indicators - Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase - Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide - Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates - Assist customers with product selections and process all customer orders or returns - Excellent interpersonal skills and ability to build rapport with customers and other associates - General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system - Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning - Engage in, maintain and support store safety standards and training - Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus Required Skills: Customer service, Sales goals Important Skills: Product knowledge, Interpersonal skills Nice-to-Have Skills: Office equipment, Teamwork, Problem solving, Flexibility