Sales Engineer (m/f/d)

Sales Engineer (m/f/d) Location: Mannheim, Baden-Wurttemberg Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About EPD: Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! Job Summary: Caterpillar’s Electric Power Division has an open opportunity as a Sales Engineer. The Sales Engineer acts as the technical expert, primarily responsible for bridging technical expertise with sales to secure and deliver customized solutions for complex gas projects. What you will do: Identify customer technical requirements, pain points, and use cases, providing solutions tailored to their business needs Build relationships with technical stakeholders within customer organizations to ensure long-term satisfaction and adoption Assist in writing and reviewing the technical portions of proposals and Requests for Proposal (RFP’s) Share customer feedback with internal product and engineering teams to aid in product development What you will have: Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Extensive Experience: Facilitates creation of the 'right' products and services to resolve customer business issues Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement Advises others on creating customer focused environments in various scenarios Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives Communicates and models the criticality of customer focus as an organizational strategy Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. Level Working Knowledge: Discusses industry-specific flagship products and services Demonstrates current knowledge of the regulatory environment for industry segment Describes the contribution of own function as it relates to the industry segment Participates in major industry professional associations; subscribes to industry-specific publications Currently works with a major industry segment and associated functions and features Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Extensive Experience: Differentiates assumptions, perspectives, and historical frameworks Evaluates past decisions for insights to improve decision-making process. Assesses and validates decision options and points and predicts their potential impact Advises others in analyzing and synthesizing relevant data and assessing alternatives Uses effective decision-making approaches such as consultative, command, or consensus Ensures that assumptions and received wisdom are objectively analyzed in decisions Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Extensive Experience: Reviews others' writing or presentations and provides feedback and coaching Adapts documents and presentations for the intended audience Demonstrates both empathy and assertiveness when communicating a need or defending a position Communicates well downward, upward, and outward Employs appropriate methods of persuasion when soliciting agreement Maintains focus on the topic at hand Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Extensive Experience: Communicates to clients regarding expectations of all parties Participates in negotiating the terms of the business relationship Conducts periodic reviews of work effort, progress, issues, and successes Maintains productive, long-term relationships with clients or vendors Creates opportunities to educate support teams on client priorities Empowers others to establish collaborative, healthy relationships Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Level Extensive Experience: Acquires and retains customers in multiple settings using 'value selling' techniques Coaches others on the application of 'value selling' principles and practices Delivers value-added services to customers beyond delivery of a purchased product, technology or service consistently Qualifies sales prospects based on a clear understanding of customer business needs and the service company's determined ability to meet those needs Solicits feedback from the customer community as a valued service provider Teaches and coaches 'value selling' to others within the organization Top Candidates Will Also Have: Knowledge of electric power industry Prior direct technical support or direct sales experience Understanding of Caterpillar products and/or electrical balance of plant Strong communication; ability to understand and provide guidance on highly complex projects Additional Information: Travel up to 15% is required Domestic relocation assistance is not offered for this position Visa sponsorship is not offered for this position This position requires the candidate to work a 5-day-a-week schedule in the office Base Minimum Pay: 99.906,00 € Please note that salary is only one component of the total compensation and benefit package available at Caterpillar. This position requires working onsite five days a week. Visa Sponsorship is not available for this position. Posting Dates: Mai 29, 2026 - Juni 29, 2026 Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.