IT Assistant, Intern

Summary: Catalent is a global drug development and delivery leader, seeking a motivated IT Assistant Intern to join their San Diego team. This internship provides hands-on experience in IT infrastructure and support, focusing on user support, network management, and asset management. Responsibilities: - Assist in replacing network switches, including pre-cutover testing and post-migration validation - Document network configurations and participate in downtime planning - Clean up and validate existing IT hardware inventory (e.g., laptops, peripherals) - Update data to ServiceNow CMDB, ensuring accurate asset information - Provide basic IT support to end-users, including troubleshooting hardware and software issues - Setting up workstations (New Hire or location change) - Installation of new printers or addressing issues with current printers - Other duties as assigned Required Qualifications: - Basic understanding of network infrastructure and IT hardware, required - Strong problem-solving skills and attention to detail, required - Excellent communication and teamwork abilities, required - Eagerness to learn and adapt to new technologies and processes, required - Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds Preferred Qualifications: - Currently enrolled in a college or university program, preferably in Information Technology, Computer Science, or a related field Required Skills: Network infrastructure, IT hardware Important Skills: ServiceNow CMDB Nice-to-Have Skills: Eagerness to learn, Problem-solving, Communication, Teamwork Benefits: Defined career path and annual performance review and feedback process, 152 hours of PTO + 8 paid holidays, Several Employee Resource Groups focusing on D&I, Generous 401K match, Medical, dental and vision benefits effective day one of employment, Tuition Reimbursement, WellHub - program to promote overall physical wellness