Field Service Technician-Philadelphia, PA

Summary: Cash Depot is a company focused on the installation and maintenance of ATMs and Air/Vac equipment. The Field Service Technician will be responsible for installing, repairing, and maintaining these machines while ensuring efficient service and customer satisfaction. Responsibilities: - Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Depot products - Perform cash replenishment and coin removal, as scheduled and requested - Partner with the territory dispatcher to execute dispatch request as scheduled and requested - Complete tasks as assigned by supervisor or applicable Cash Depot staff members - Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner - Perform administrative paperwork in a complete, accurate and timely manner - Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers - Assist other technicians and help train or perform ride along training, as needed - Must follow all security procedures and policies - Maintain a professional image, both personal and vehicle - Maintain inventory standards as required - Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products - Identify and recommend efficiency improvements - Operate as a team player - Performs other job-related duties as assigned - Flexible work schedule with on-call duty - Work independently with minimal supervision Required Qualifications: - High School Degree / GED - Valid driver's license, clean driving record, and ability to be insured through Company's risk insurer - Ability to drive a vehicle over 50% of the shift - Ability to work in a safe manner when lifting and performing tasks associated with position - Experience in trouble shooting or electro mechanical work - Ability to follow the expectations set forth in the Field Service Handbook - Excellent communication skills, written/verbal with internal and external contacts - Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver - Ability to adapt to change in the workplace or assignment of duties Required Skills: Electro-mechanical troubleshooting Important Skills: Technical competencies