CarShield→
Pre-Sales Screener Representative - Fenton
Entry LevelOn-siteFull-time
Location
Greater St. Louis
Salary
$35k–$42k/yr
Experience
Not specified
Posted
2 months ago
Skills
customer service skillscommunication skillsmulti-taskingbilingual (english/spanish)attention to detailcoachabilitycall center experiencebasic computer skillstyping skills
Job Description
Summary: CarShield is seeking talent to join its growing Pre-Sales team, responsible for having initial conversations with prospective customers and qualifying leads. The role involves supporting the transition of customers to the Sales department while maintaining a positive customer experience.
Responsibilities:
- Gathering key information from prospective customers and supporting their transition to the Sales team
- Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience
- Maintaining current knowledge of products and services offered
- Other tasks as assigned
Required Qualifications:
- Ability to work fully on-site
- Strong attention to detail and the ability to follow directions
- Ability to present oneself well over the phone
- Excellent customer service skills
- Strong communication skills
- Highly coachable
- Ability to effectively multi-task
- Willingness to work 1-2 Saturday(s) per month
- Basic computer and typing skills
Preferred Qualifications:
- Experience in a call center a plus (training will be provided)
- Bilingual (English/Spanish) a plus
Required Skills: Customer service skills, Communication skills
Important Skills: Multi-tasking, Bilingual (English/Spanish), Attention to detail
Nice-to-Have Skills: Coachability, Call center experience, Basic computer skills, Typing skills
Benefits: Group Insurance (Medical, Dental, Vision, Life, etc.), 401k with Employer Match, Paid Time Off at 6 months, Discounted CarShield policies, Discounted Tuition at Lindenwood University, Professional development opportunities, Basketball, and other recreation available on-site, Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters), And more!
Benefits
Group Insurance (Medical, Dental, Vision, Life, etc.)
401k with Employer Match
Paid Time Off at 6 months
Discounted CarShield policies
Discounted Tuition at Lindenwood University
Professional development opportunities
Basketball, and other recreation available on-site
Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters)
And more!