Cosmetic Reconditioning Associate II

Summary: CarMax is the nation's largest retailer of used cars, dedicated to delivering a transparent and high-integrity experience for customers. The Cosmetic Reconditioning Associate II is responsible for cosmetic inspections, quality inspections, and various vehicle cleaning and reconditioning tasks according to CarMax standards. Responsibilities: - Execute standardized work processes as defined at established pace time - Participate in problem solving and continuous improvement activities with team - Participate in training of new associates with guidance of Reconditioning Associate Lead - Perform various cosmetic reconditioning, cleaning and repair processes including, but not limited to: Paint touch up, wet sanding and buffing according to CarMax standards - Complete Cosmetic Inspections - Complete Final Quality Inspections - Ensure work place cleanliness and organization in accordance with CarMax 5S standards - Identify defects and most appropriate repair methods according to CarMax standards - Provide auction support - Drive vehicles on and off lot - Provide outstanding customer service at all times - Complete duties as assigned by Leads and Managers Required Qualifications: - Complete all training on-line and hands-on, including KRONOS Training for Hourly Associates - Accountable to Associate 1 Competency Model - Meet Reconditioning Associate and Reconditioning I Performance Standards - Successful completion of Reconditioning Associate, Reconditioning Associate I and II Workstation Certifications - Read, interpret and transcribe data in order to maintain accurate records - Perform multiple duties in a high-energy, fast-paced environment - Perform manual tasks at a specific pace for a specific period of time - Lift objects that weigh as much as 50lbs - Speak and listen effectively in dealing with customers/associates, both in person and over the phone - Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area Required Skills: Cosmetic Inspection, Final Quality Inspection, Paint Touch-Up, Wet Sanding, Buffing, Vehicle Cleaning, Inventory Scanning, Vehicle Movement, Basic Vehicle Detailing, Use of Personal Protective Equipment, Data Interpretation, Transcription, Customer Service Benefits: Paid sick, vacation, and holiday time, Earn up to 48 hours of sick time per year accrued on a per pay period basis, Between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company, 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday, Holiday Premium Pay, Paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc.