Online Hotel and Resort Reservationist | Entry Level – Remote

Summary: Destination Knot is a modern travel planning company dedicated to creating stress-free and memorable getaways. They are seeking an entry-level Online Hotel and Resort Reservationist to assist clients with hotel research, reservations, and travel support. Responsibilities: - Assist clients with booking hotels and resorts for personal and group travel - Research and recommend accommodations based on client preferences - Confirm reservations and provide clients with necessary booking details and documentation - Handle questions, special requests, and reservation changes in a professional manner - Learn to navigate booking platforms and supplier tools efficiently - Provide outstanding customer service via phone, email, and messaging platforms - Stay informed about destination trends, hotel features, and current travel promotions Required Qualifications: - No prior travel industry experience required—training provided - Strong communication and customer service skills - Basic computer proficiency and willingness to learn booking systems - High attention to detail and ability to stay organized - Positive attitude, professionalism, and reliability - Must be 18 years or older with access to a computer and stable internet connection - Passion for travel and helping others Required Skills: Computer Proficiency, Booking Systems, Customer Service Benefits: Flexible, remote work opportunity, Travel industry training and onboarding support, Access to exclusive travel perks and hotel discounts, Opportunities for growth and advancement, Supportive team culture and ongoing mentorship