Fully Remote | Customer Service – Booking Hotels

Summary: Careers In Travel is a trusted travel planning company specializing in personalized vacations and hotel accommodations. They are seeking friendly, detail-oriented individuals to join their team as Customer Service Representatives focused on hotel bookings, assisting clients with researching and securing hotel accommodations. Responsibilities: - Assist clients in selecting and booking hotel accommodations - Provide accurate information on hotel amenities, pricing, and availability - Respond promptly and professionally to client inquiries via phone, email, or online chat - Maintain detailed and accurate records of client interactions and bookings - Collaborate with team members to ensure seamless client experiences - Stay updated on hotel offerings, travel trends, and industry changes - Attend virtual training sessions and team meetings Required Qualifications: - Strong communication and customer service skills - Friendly, professional demeanor and positive attitude - Comfortable working independently and managing time effectively - Basic computer skills and a reliable internet connection - Interest in travel and helping clients plan memorable stays Preferred Qualifications: - Previous experience in customer service, hospitality, or sales is a plus but not required Required Skills: Computer Skills, Customer Service Benefits: Flexible, remote work environment, Full training and access to industry resources and tools, Supportive team culture and mentorship, Income-earning possibilities based on performance, Exclusive travel discounts and perks through industry partners, Personal and professional development opportunities