SMB Community Manager, 12 Month Contract

companyDescription jobDescription Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job descriptions can feel a bit formulaic sometimes, but we promise Canva is anything but. If you're drawn to what we're building and you see yourself in this role, we'd love to hear from you. Where and How You Can Work Our Paris office is a hub for collaboration and energy, and this role is based there. We also believe in working where you do your best thinking, so we offer flexibility to balance in-office and remote work in a way that suits you - while staying connected to the local SMB community you'll be building. What You'd Be Doing in This Role This role sits at the intersection of community and marketing - two of Canva's most powerful growth levers. You'll help small business owners, entrepreneurs, and solopreneurs across France discover what Canva can do for them, and turn that discovery into genuine advocacy. At the moment, this role is focused on: Launching and scaling the French Canvassador programme — building a network of SMB ambassadors who drive peer-led advocacy, referrals, and social proof Hosting high-impact events across France (Paris-first, then regional) — workshops, community labs, and ecosystem events that showcase Canva as a professional, work-ready tool Building strategic partnerships with SMB networks, accelerators, financial institutions, and government programmes to grow Canva's reach and credibility in the French market Collaborating with Growth Marketing, SEO, and Content teams on campaigns anchored in France's priority use cases — quality visual work, social media creation, and design with AI Tracking and communicating community impact across MAU growth, ambassador engagement, partner-driven acquisition, and contribution to ARR You're Probably a Match If: You have experience growing and engaging SMB audiences, with a track record of driving adoption and community-led growth You understand the French small business and solopreneur landscape — its challenges, ecosystems, and the trust dynamics that matter here You've built or scaled ambassador programmes and grassroots campaigns that turn everyday users into genuine brand advocates You're comfortable facilitating events - workshops, networking sessions, flagship activations — and know how to turn a room into a community You're analytical: you track KPIs, draw insights from data, and can connect community activity directly to business outcomes You're fluent in French (native or equivalent) and communicate confidently in English About the Team Europe Marketing sits within Canva's International Supergroup, focused on driving Canva's growth across key global markets. In France, community is a critical growth lever — building the credibility, social proof, and trust that helps small businesses see Canva as a powerful, professional platform. This team moves fast, operates with genuine ownership, and cares deeply about making Canva work for people everywhere Other stuff to know We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you! Please note that interviews are conducted virtually. Check out lifeatcanva.com to learn more about life at Canva. qualifications additionalInformation Other stuff to know We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you! Please note that interviews are conducted virtually.