Service Advisor

Summary: Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor, you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Responsibilities: - Determine specialized product needs and services by working directly with customers - Suggest add-on sales to increase average transactions - Provide price estimates for designated installations prior to scheduling appointments - Keep customers apprised of work progress Required Qualifications: - A minimum of one year of service experience is preferred - Previous RV product or camping lifestyle - Ability to work daily on a computer and perform internet searches as needed - Excellent organization and follow up skills are required - The ability to follow department procedures and policies - Valid driver's license preferred - May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices - Prolonged periods of standing, stooping, crawling, and bending Required Skills: Service experience, RV product knowledge, Internet research Benefits: Paid Time Off, 401(k), Employee Assistance Program, Good Sam Roadside Assistance, Discounts, Paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), On the job training opportunities, Comprehensive benefit package including medical, dental, vision and more! (for full-time associates), Access to dental & vision coverage! (for part-time associates)