Associate Biomedical Field Service Technician - Salt Lake City, UT

Summary: Boston Scientific is a global medical technology leader that transforms lives through innovative medical technologies. The Associate Field Service Technician is responsible for supporting the installation, maintenance, and service of medical systems and devices, working closely with experienced technicians to ensure high-quality service and customer satisfaction. Responsibilities: - Instruct customers on system operation and maintenance - Act as company liaison with customers for administrative and technical matters - Address problems of diverse scope as a Field Service Technician - Exercise judgment in selecting methods and techniques for solutions within defined practices and policies - Perform service activities including maintenance, modification, recalibration, and repair of Boston Scientific's Capital Equipment and accessories both in the field and in-house, as well as third-party capital equipment - Report all service activities using dedicated forms - Ensure customer satisfaction with BSC equipment and service - Adhere to applicable standard operating procedures to meet quality and regulatory commitments of Boston Scientific Required Qualifications: - Associate's degree (AA/AS) or technical diploma in Electronics, Biomedical Engineering, Life Sciences, or a related field; OR an equivalent combination of education, training, and relevant technical experience demonstrating the required knowledge, skills, and abilities - Basic understanding of electronic systems, including analog and digital circuitry - Ability to learn troubleshooting and servicing of complex technical or medical equipment - Strong communication skills with a customer-focused mindset - Ability to travel approximately 75% of the time, including occasional short-notice travel - Valid driver's license and ability to meet company driving requirements Preferred Qualifications: - Bachelor's degree in Electronics, Biomedical Engineering, or a related field - Prior internship, co-op, or hands-on experience in a technical, biomedical, or field service environment - Exposure to hospital or clinical environments - Familiarity with cardiovascular devices: Background in EP, Cath Lab, or imaging technologies - Experience using basic diagnostic tools and software applications (e.g., Microsoft Office Suite) Required Skills: Electronic systems, Analog circuitry, Digital circuitry, Repairing mechanical systems, Repairing electrical systems, Repairing electronic systems, Biomedical equipment, Field service, Diagnostic tools, Microsoft Office, Customer-focused mindset