Customer Service/Ticket Agent

Summary: Boston Express Inc is currently seeking applicants for a position on their team of Ticket Agents/Customer Service Representatives. The role involves making travelers feel comfortable, completing transactions using ticketing computers, and performing light cleaning duties at the Nashua NH terminal. Responsibilities: - Making all of our callers and travelers feel comfortable and appreciated - Swiftly and correctly completing transactions with our Windows-based ticketing computers - Performing light cleaning duties between bus schedules to keep our Nashua NH terminal sparkling - Answering informational calls and directing passengers - Selling tickets and handling cash drawer Required Qualifications: - Computer literate with keyboarding skills - Personable, friendly, and outgoing - Ability to multitask when terminal is busy - Able to answer informational calls and direct passengers - Sell tickets and handle cash drawer - Possess strong problem solving skills - Ability to stand for long periods of time - Strong customer service and communication skills - Enjoys helping people, with patience to answer questions - Team player - Strong attention to detail Preferred Qualifications: - Bilingual language skills is a plus Required Skills: Cash Handling, Bilingual Language Skills Benefits: Paid time off based upon hours worked