End User Support Specialist

Summary: Boeing is a company that innovates and collaborates to create a better world, committed to a welcoming and inclusive environment. They are seeking an End User Support Specialist who will support desktop hardware and virtual machines, provide application support, and assist with network troubleshooting among other responsibilities. Responsibilities: - Support desktop hardware and virtual machines - Provide program engineering and productivity application support - Perform CVE and POAM remediation activities - Perform Domain account manage and access management - Conduct basic network troubleshooting - Assist with planning and perform execution of upgrades to hardware and software - Respond/triage help desk enquiries for OS, applications, and environment access/network issues - Support onsite and virtual employees Required Qualifications: - Ability to obtain U.S. Secret Security Clearance - Current CompTIA Security+ Certification - Support desktop hardware and virtual machines - Provide program engineering and productivity application support - Perform CVE and POAM remediation activities - Perform Domain account manage and access management - Conduct basic network troubleshooting - Assist with planning and perform execution of upgrades to hardware and software - Respond/triage help desk enquiries for OS, applications, and environment access/network issues - Support onsite and virtual employees Preferred Qualifications: - Experience with Exchange user management - Experience with end user Virtual machine technologies - Experience with Linux - Experience with desktop image capturing and deployment Required Skills: CompTIA Security+ Certification, U.S. Secret Security Clearance, Desktop hardware support, Virtual machine support, Program engineering support, Productivity application support, CVE remediation, POAM remediation, Domain account management, Access management, Network troubleshooting, Exchange user management, Linux, Desktop image capturing, Software deployment Benefits: Health insurance, Flexible spending accounts, Health savings accounts, Retirement savings plans, Life and disability insurance programs, Paid and unpaid time away from work