Summer IT Support Intern - Korean Bilingual

Summary: Bluu, Inc. is a technology and payments solutions provider headquartered in Hackensack, New Jersey. They are seeking a motivated IT Support Intern to gain hands-on experience in help desk operations, equipment deployment, and end-user support in a fast-paced technology company environment. Responsibilities: - Assist with incoming help desk calls and manage the ticketing queue, ensuring timely and accurate logging of support requests - Support the deployment of new hardware including workstations, laptops, and peripherals across the organization - Install software, patches, and rollups on end-user workstations to maintain system security and performance - Troubleshoot and resolve issues with printers, scanners, and copiers, escalating complex problems as needed - Assist in gathering and maintaining accurate equipment inventory records across all departments Required Qualifications: - Currently pursuing a degree in IT, Computer Science, or related field - Basic knowledge of Windows OS and common desktop software - Strong troubleshooting and problem-solving skills - Proficient in Korean is must - Ability to lift and move equipment up to 30 lbs Preferred Qualifications: - Familiarity with help desk ticketing systems - CompTIA A+ or equivalent coursework - Prior IT volunteer or part-time experience Required Skills: Windows OS, Desktop software, Help desk ticketing systems, CompTIA A+, Korean language