Client Service Coordinator - White Sky

A Bit About Us

White Sky was established in 2002 and has since blossomed into Australia's premier music accounting firm. For over two decades, we have set the industry standard, partnering with the nation's biggest entertainment stars, both on stage and behind the scenes.

At White Sky, we pride ourselves on our vibrant and friendly atmosphere, making it a place where people genuinely love to work. Our strong emphasis on teamwork has cultivated a culture of dedication and fun, where everyone is committed to delivering top-notch service while enjoying every moment of the journey!

On Wednesday 26th February White Sky became part of BlueRock! Like White Sky, BlueRock is tech-enabled, entrepreneurial and here to help clients focus on what they love.

What you'll be doing

This is a varied role where no two days look the same. You'll be the backbone of the team, working closely with the Practice Manager and supporting our Directors and Partners while making sure our clients feel looked after at every touchpoint.

• Client onboarding & offboarding — managing the end-to-end process and being the go-to for client queries and escalations

• Offshore Team Leadership – Direct and develop a team of three to deliver comprehensive administrative support across the division

• ATO client administration – Contacting the ATO for all client queries, including payment arrangements and lodgements

• Proposals & engagement letters — drafting documents in Ignition, following up on signatures and keeping HubSpot up to date

• Mail management — handling incoming and outgoing physical mail, plus supporting our offshore team with ATO correspondence via ATOmate

• Director & partner support — scheduling meetings, booking rooms, arranging travel and preparing presentations or reports as needed

• Team events & onboarding — helping coordinate social events and making sure new starters hit the ground running

• Previous experience (1 year minimum) in an admin role, ideally in accounting or professional services

• Strong attention to detail and great organisational skills

• A confident communicator who can build relationships with clients and colleagues alike

• Comfortable working across platforms like CRM systems, Excel and Word

• Someone who takes initiative and adapts easily when priorities shift

Our people love to work for us, here’s why!

• We believe in work-life integration this approach allows our people to find the balance that works best for them, accommodating their individual needs and day-to-day flexibility whilst also recognising the value of connecting in our amazing office.

• Free weekly lunches, awesome social events (including a social club – winery tours to museum tours), and an amazing headquarters in the CBD.

• Access to 24/7 wellbeing, medical and safety support through our partner Sonder.

• Receive mentoring and coaching from industry leaders

• We are known for creating plenty of opportunities for growth and promotion.

• A fantastic Leadership team that focuses on you, your career goals, and work expectations to ensure you're always feeling valued and fulfilled

Please provide a cover letter telling us why you are the perfect fit for this role and what you can bring to the White Sky team.

How to apply:

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to john.ohare@thebluerock.com.au or lee.kelly@thebluerock.com.au.

Please be advised that White Sky or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

Even in 2026, it needs to be said, White Sky is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.