Endpoint Experience Administrator II

Endpoint Experience Administrator II Location: Greater Seattle Area Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Enterprise Technology (ET), where we’re developing the digital infrastructure needed to build the road to space, with an emphasis on digital capabilities required to advance Blue Origin’s mission. Enterprise Technology is the center of excellence for digital technology at Blue Origin, providing oversight and governance to align technology and business strategies. We are a team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of performance, safety and modernization. This position will directly impact our organization's IT Endpoint Experience and will require your commitment and detailed attention towards secure and efficient endpoint management. As a member of the Endpoint Experience Team, a hardworking group of administrators and engineers, you will provide critical Endpoint Management and Mobile Device Management (MDM) solutions to support our staff across various systems within Blue Origin. You will share in the team's impact on all aspects of endpoint management, including mobile devices, Macintosh systems, and other enterprise endpoints. You must have a passion for solving complex and interesting problems, adapting quickly and as needed to support our unique environment and demanding customers. Responsibilities: Configure and support Endpoint Management solutions, primarily Microsoft Intune Administer and maintain Macintosh management systems using Jamf Support all aspects of endpoint management, including availability, reliability, performance, monitoring, backup, and security-related functions Install, configure, deploy, patch, and automate all aspects of endpoint infrastructure Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end Document processes and infrastructure Drive and lead improvements across the endpoint management spectrum Regular participation in on-call rotation Qualifications: Background in endpoint management and mobile device management Strong experience with Microsoft Intune for Endpoint Management Proficiency in Jamf for Macintosh management Entra and Active Directory administration Hardware and software troubleshooting and support Minimum of a B.S. degree in information systems or computer science, or equivalent practical experience 5+ years' experience working in information technology in system administration/engineering Strong automation and scripting skills to optimize for consistency and efficiency Customer Service-oriented attitude to support and instruct computer users with technical backgrounds Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Desired: General interest and knowledge in core cybersecurity principles and practices Familiarity with identity and access management concepts Understanding of data protection and privacy best practices Awareness of current trends in endpoint security and threat landscapes Interest in cloud security concepts and practices Knowledge of compliance frameworks relevant to endpoint management (e.g., NIST, ISO, CIS) Experience with or interest in security automation and orchestration Familiarity with risk assessment and management in an IT environment Understanding of incident response processes and procedures Commitment to continuous learning and staying updated on emerging security technologies and threats Compensation Range for: WA applicants is $91,852.00 - $128,592.45 Other site ranges may differ Culture Statement Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Background Check Required for all positions: Blue’s Standard Background Check Required for Certain Job Profiles:  Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical Benefits Benefits include:  Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Stock Options for all regular employees (working at least 20 hours/week) Paid Time Off:  Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “Know Your Rights,” please see here. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.