Barista | Boston

Summary: Blank Street is on a mission to become the defining food and beverage brand of our generation, focusing on elevating ordinary experiences. The Barista role involves delivering exceptional customer service and creating quality beverages in a fast-paced environment while collaborating with the team. Responsibilities: - Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular - Work within a world-class coffee program using the best coffee equipment and product in the industry to prepare the tastiest drinks - Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality - Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows - Maintain Local Department of Health standards at all times - Full and complete knowledge and adherence to all product, service and brand training playbooks - Participate in all initiatives with the Operations and Marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Required Qualifications: - 1+ years' experience in a customer service position, preferably in hospitality or coffee - 18+ years of age - Able to lift 25+ lbs, and to stand for long periods of time - Availability that meets the needs of our cafes - Part Time: 15-25 hours per week, 3 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) - Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) - You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as 'E-Verify') Preferred Qualifications: - Weekend and holiday availability preferred Required Skills: Customer Service, Coffee, Beverage Preparation, Cash Handling, Food Safety Standards, Multi-tasking, Enthusiasm Benefits: A comprehensive Barista accreditation and training program, Tenure based paid time off, Commuter benefits, Sick time, 1.5x pay on select holidays like New Year’s Day, Memorial Day, and Juneteenth, Complimentary coffee and treats on shift, Free Blank Street swag