Berluti Internship - Retail Excellence Assistant

Summary: Berluti, the unique men's Maison of the LVMH Group, is seeking a Retail Excellence Assistant to join their Retail Excellence team in New York. This role involves supporting and coordinating retail teams across the US to enhance client experience and optimize retail performance through efficient operations and strategic execution. Responsibilities: - Develop, execute, and coordinate weekly performance reports for all stores - Define and monitor KPIs to track retail performance and support retail teams in enhancing client experience through actionable plans - Coordinate communications across the retail network, fostering a collaborative and innovative culture - Assist in monitoring store P&L, including travel and expense management - Provide daily support to retail teams on all operational matters - Coordinate regional store projects (openings, relocations, closures) in partnership with Central Architecture & Logistics and Zone Merchandising teams - Develop and implement tools to effectively monitor the rollout and adoption of training programs, ensuring their successful integration and impact on retail excellence - Track the progress and effectiveness of retail training initiatives, identifying areas for improvement, and reporting on their contribution to sales performance and operations - Support strategic projects across the region, including omnichannel and e-commerce optimization as well as client services, ensuring effective implementation - Act as the primary liaison between the Senior Manager of Retail Excellence and central IT team, specifically for IT-related projects and issues Required Qualifications: - Strong organizational skills and entrepreneurial mindset - Ability to set and achieve challenging objectives - Analytical and strategic thinking abilities - Excellent written, verbal, presentation, and interpersonal communication skills - Proactive, agile, retail-oriented, and committed to client satisfaction - Fluent in English - Advanced knowledge of Excel - Advanced knowledge of PowerPoint Preferred Qualifications: - Hands-on retail management experience is a plus - Proficiency in French is a plus - PowerBI a plus Required Skills: Retail management, KPI monitoring, Performance reporting, Store P&L monitoring, Excel, PowerBI, PowerPoint, Omnichannel optimization, E-commerce optimization, Project management, Strategic thinking Benefits: Berluti is proud to be an equal opportunity employer., We celebrate and welcome diversity and are committed to creating an inclusive environment.