COORDINATOR, OPERATIONS SUPPORT, Advisory Services - Calgary

COORDINATOR, OPERATIONS SUPPORT, Advisory Services - Calgary Location: Calgary We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs. Choosing BDC as your employer also means: Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few In addition to paid vacation each year, five personaldays, sick days as necessary, and our offices are closedfrom December 25 to January 1 A hybridwork model that truly balances work and personal life Opportunities for learning, training and development, and much more... Explore the BDC Way in our Culture Book POSITION OVERVIEW As a Client Support Coordinator, you deliver high‑quality client service while providing essential administrative and operational support to your team. Your work contributes directly to the success of Canadian entrepreneurs by helping identify financing opportunities and ensuring smooth coordination of client and internal activities. At BDC—the only bank dedicated exclusively to Canadian entrepreneurs—you can be yourself at work while supporting the growth of small and medium‑sized businesses across Canada. CHALLENGES TO BE MET In this role, you will support both client‑facing and internal activities in a fast‑paced environment while contributing to BDC’s mission of supporting Canadian entrepreneurs. In a typical week, you will: Participate in the development and management of a client portfolio by analyzing information to identify financing opportunities and propose value‑added solutions aligned with client needs. Support marketing initiatives by organizing events, campaigns, and promotional activities, including preparing marketing communications and providing on‑site logistical support. Manage multiple administrative and coordination projects simultaneously to support internal teams and initiatives. Prepare client correspondence, proposals, and/or contracts in accordance with established processes, ensuring accuracy, completeness, and timely follow‑up. Maintain business relationships with external organizations and support the promotion of BDC’s financing services with influencers and prospective clients. Perform pre‑qualification and risk‑rating activities for financing clients and prospects, including conducting initial client interviews and gathering required financial information. WHAT WE ARE LOOKING FOR Required Qualifications Bachelor’s degree in business administration or a related field Experience in a customer service role Ability to prioritize tasks and manage multiple projects simultaneously Strong organizational skills with attention to detail and accuracy Ability to take initiative and identify potential sales or financing opportunities Ability to adapt to different situations and changing priorities Strong written and verbal communication skills Ability to think concisely and analyze information effectively Preferred Qualifications Previous experience in banking or financial services Knowledge of financing, credit, or risk‑rating processes Experience supporting marketing initiatives or events Bilingualism in French and English Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca. While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.