Customer Service Representative

Summary: Batteries Plus is seeking dependable, customer-focused team members for their new Bluffton, SC location. The role involves greeting customers, providing product recommendations, processing sales, and assisting with device repairs. Responsibilities: - Greet customers and identify their battery, lighting, or device repair needs - Provide product recommendations and technical guidance - Test and install batteries (automotive, key fob, device, etc.) - Process sales, returns, and special orders accurately - Support phone inquiries and online order pickups - Maintain clean, organized sales floor and inventory - Assist with recycling and safe handling procedures - Promote add-on products and store specials - Repair devices, tablets and phones Required Qualifications: - Dependable, customer-focused team members who enjoy solving problems and working with both people and products - Strong communication and customer service skills - Basic mechanical or technical aptitude - Ability to lift automotive batteries - Positive attitude and team mindset Preferred Qualifications: - Retail or automotive experience - Device repair experience Required Skills: Customer service skills Important Skills: Device repair experience, Basic mechanical aptitude Nice-to-Have Skills: Retail experience, Positive attitude Benefits: Employee discount, Flexible schedule, Paid time off