Client Manager

Summary: Baidu is seeking a highly motivated and results-driven Client Manager to join their team in the fast-paced ad tech industry. The Client Manager will be responsible for managing and growing relationships with clients, ensuring client satisfaction, driving revenue growth, and maximizing the value of their advertising technology solutions. Responsibilities: - Serve as the main point of contact for assigned clients, building and maintaining strong relationships - Understand clients' business objectives, challenges, and needs to effectively position our ad tech solutions - Conduct regular check-ins, meetings, and business reviews to ensure client satisfaction and identify growth opportunities - Collaborate with cross-functional teams, such as sales, operations, and product, to deliver exceptional service and support to clients - Identify opportunities to expand existing client accounts by upselling additional products or services - Collaborate with the sales team to support new business development efforts, including preparing proposals, presentations, and conducting product demonstrations - Proactively identify and pursue opportunities for revenue growth within the assigned client portfolio - Analyze client performance data and metrics to identify areas for improvement and optimization - Work closely with clients to understand their advertising campaigns' goals, target audience, and success metrics - Oversee the end-to-end campaign management process, including campaign setup, launch, optimization, and reporting - Monitor campaign performance, identify issues or trends, and make data-driven recommendations to improve results - Collaborate with internal teams to ensure seamless execution of campaigns, resolve technical issues, and troubleshoot any operational challenges - Stay updated on industry trends, market dynamics, and emerging technologies in the ad tech industry - Develop a deep understanding of our ad tech solutions, features, and capabilities to effectively communicate their value to clients - Share market insights, best practices, and industry trends with clients to position yourself as a trusted advisor Required Qualifications: - Bachelor's degree in a relevant field (Marketing, Business, or related discipline) or equivalent work experience - 0-2 years of experience as an Account Manager or similar client-facing role in the ad tech industry - Solid understanding of the digital advertising ecosystem - Strong communication, negotiation, and relationship-building skills - Analytical mindset with the ability to interpret data, identify trends, and provide actionable insights - Strong organizational and time management skills - Ability to work on-site 5 days a week in our Mountain View office Required Skills: Client Relationship Management, Digital Advertising Knowledge Important Skills: Analytical Skills, Communication Skills Nice-to-Have Skills: Negotiation Skills, Organizational Skills, Time Management