Retail Sales Associate

Summary: Aviator Nation is seeking full and part-time Sales Associates for their new Brooklyn location. The role involves providing exceptional customer service, assisting customers with product knowledge, and maintaining an organized sales floor. Responsibilities: - Greet and assist customers, providing exceptional service and product knowledge - Maintain strong knowledge of products (e.g., SKUs, fit, features) - Operate the POS system to manage sales, returns, exchanges, and balance cash drawers - Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers - Guide customers to merchandise and help increase in-store sales - Keep the sales floor organized, clean, and well-stocked - Handle inventory tasks, including restocking, shipments, and inventory counts - Contribute to omni-channel sales and fulfillment processes - Assist with store social media efforts, including taking photos Required Qualifications: - Availability to work a flexible retail schedule, including weekends and holidays - Must have a positive attitude, high energy, and a customer-focused mindset - Strong communication, organizational, and attention-to-detail skills - Ability to maintain a professional appearance and adhere to the dress code - Basic reading, writing, math, and computer skills - Confidence in using office and retail equipment (computers, phones, printers, etc.) - Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time - Ability to move and lift equipment and supplies of up to 30 pounds - Vision abilities include close, distance, color peripheral, and depth perception Required Skills: Product knowledge, Point of Sale (POS) system, Basic reading, Basic writing, Basic math, Computer skills, Office equipment operation, Retail equipment operation, High energy, Empathy, Customer-focused mindset Benefits: Medical, Dental, Vision, Paid Time Off (PTO), Pet insurance, 401K, Employee Assistance Program, Pet Insurance, Monthly clothing allowance, Generous employee, friends and family discount, Free fitness classes at our Santa Monica RIDE studio, Generous discount on all Dreamland events, food and beverage, Travel opportunities for national events, festivals, and store build-outs