Director, Finance - DCC Operations (Onsite)

Director, Finance - DCC Operations (Onsite) Location: Lewisville Overview of Position The Director, Finance is an onsite, embedded finance leader within Device Care Center (DCC) Operations responsible for driving execution discipline, operational financial performance, and strategic outcome influence at the assigned DCC site (Nashville or Lewisville). Reporting to the VP, Business Finance, this role partners directly with DCC operational leaders to improve cost per unit, throughput productivity, labor and material efficiency, and inventory integrity through data-driven insights, standardized operating rhythms, and continuous improvement. This role influences strategic outcomes through execution-informed insight and tradeoff recommendations, specific to the DCC location. It ensures those priorities are operationally executable, identifies constraints and risks early, and drives course correction through strong cross-functional leadership. What will be my duties and responsibilities in this job? Operational & Strategic Finance Leadership – 30% Serve as the primary onsite finance leader embedded within the assigned DCC location (Nashville or Lewisville). Participate in daily/weekly operating rhythms and leadership forums where priorities, tradeoffs, and execution decisions are made. Influence strategic outcomes by translating real‑time operational performance into clear recommendations on prioritization, sequencing, and course correction. Support New Business growth opportunities by providing site-level cost, capacity, and execution feasibility inputs to inform investment decisions. Performance Management & KPI Operating System – 20% Monitor production metrics, throughput, and cost pr unit to ensure optimal output and resource utilization. Establish and monitor KPIs related to DCC efficiency, labor utilization, and material costs; lead structured performance reviews that drive accountability and follow through. Present site performance updates with actionable insights for operational and finance leadership. Surface risks and opportunities early, connecting operational performance to strategic objectives. Develop site-level labor and expense assumptions and inputs with DCC leadership and provide risks/opportunities in the planning and outlook processes. Unit Economics, Cost Transparency & Decision Support – 15% Analyze overhead charges and cost allocations with site leadership to ensure transparency and accuracy; review and validate key drivers. Partner with site leaders to analyze cost per unit trends and identify improvement opportunities. Lead cost transparency and unit economics analysis with site leadership, including overhead drivers and operational cost levers. Develop and maintain cost models and scenario analyses to support decisions across speed, cost, quality, and risk. Inventory Integrity & Operational Finance Governance – 10% Oversee inventory finance routines required for decision‑making, including inventory accrual inputs and KPI reporting (accuracy, shrink, turnover). Drive root‑cause resolution of inventory, process, and data discrepancies impacting operational and financial outcomes. Ensure inventory and finance processes are embedded into daily operations. Cross‑Functional Execution, Standardization & Improvement – 15% Facilitate cross-functional collaboration between finance, operations, and supply chain teams to execute initiatives and remove barriers. Lead targeted continuous improvement initiatives to reduce waste, improve cycle time, and standardize processes across DCC operations. Partner with the peer Director (other site) to ensure consistency in metrics, processes, and escalation across locations. Controls, Risk, Talent & Enablement – 10% Ensure required controls and governance are embedded in operational processes without disrupting execution, partnering with Controllership and Internal Audit. Support audit readiness for DCC operations and drive timely remediation of findings. Lead and develop team members, by setting priorities aligned to execution needs and building capability in decision‑quality insight, not just reporting. What are the requirements needed for this position? Bachelor’s degree in Finance, Accounting, Business, or related field. Minimum of 8 years of progressive management experience in operations finance, cost accounting, business analytics, planning, forecasting and strategy, including leading teams. Significant experience in operations finance / cost accounting / performance management in an operational or inventory-intensive environment. Manufacturing accounting experience (i.e. plant or business unit) required Demonstrated ability to work onsite in a fast-paced operating environment Excellent communication and interpersonal skills, with a demonstrated ability to influence stakeholders and drive business results Strong analytical and modeling skills; proficiency with ERP and reporting/analytics tools (e.g., advanced Excel/PowerPoint; Oracle; Power BI/Tableau). Proven success driving process improvement, standardization, and execution discipline across multiple stakeholders. What other skills/experience would be helpful to have? 10 + years of progressive management experience in operations finance, cost accounting, business analytics, planning, forecasting and strategy, including leading teams. Continuous improvement / process excellence experience (Lean/Six Sigma exposure a plus). Working knowledge of operational controls and audit readiness in partnership with Controllership/Internal Audit. Advanced analytics capabilities (SQL/Python) a plus. #AssurantProudMS Pay Range: $103,800.00 - $173,300.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here. Additional Locations: La Vergne, TN