Aspen Dental→
Dental Office Manager
Entry LevelOn-site
Location
Dundalk, MD
Salary
$55k–$57k/yr
Experience
Not specified
Posted
2 weeks ago
Skills
patient serviceinsurance verificationprofitloss managementsales planningbusiness operationsanalytical thinking
Job Description
Summary: Aspen Dental is a world-class dental service organization that prioritizes employee development and community impact. As a Dental Office Manager, you will oversee office operations, ensuring excellent patient service and effective team management.
Responsibilities:
- Lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Hire, develop, manage and retain the office staff
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
- Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
- Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
- Additional tasks as required
Required Qualifications:
- Minimum of one year of managing a team of direct reports
- High school diploma or equivalent; college degree is preferred
- A people centric leader who motivates and inspires others
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
Required Skills: Patient Service, Insurance Verification, Profit, Loss Management, Sales Planning, Business Operations, Analytical Thinking
Benefits: Paid time off, Health, Dental, Vision, 401(k) savings plan with match
Benefits
Paid time off
Health
Dental
Vision
401(k) savings plan with match