Bank Fraud Specialist

Summary: Aristocrat Interactive is a leading gaming content creation company specializing in online Real Money Gaming. They are seeking a meticulous Fraud & Risk Operator to ensure financial security and integrity of payment processes by identifying and mitigating risks related to transactions. Responsibilities: - Continually identify and assess conditions that may present risks to the business and consumers - Implement strategies to mitigate risks and ensure regulatory obligations are met - Monitor and review financial transactions to ensure accuracy and compliance with company policies - Identify and investigate suspicious activities or transactions to prevent and mitigate fraud - Analyze transaction patterns and user behaviors to detect potential risks and fraudulent activities - Process and verify customer cash outs, ensuring all transactions are accurate and detailed - Work with customer service and other departments to resolve payment issues and meet customer needs - Monitor and report on all processed documents; build activity and incident reports - Conduct compliance and risk assessments for online payouts - Document and communicate key risk factors affecting online payments - Research and verify all aspects of transactions for accuracy and legitimacy - Operate computer systems and related peripheral equipment Required Qualifications: - 1-2 years of experience in data entry, data analysis, or data processing - Must be 21 years of age and have a High School Diploma or equivalent experience required - Proficient with computer software and operating systems, such as Microsoft Office products - Analytical and diligent Preferred Qualifications: - Demonstrated background in payments, risk management, or fraud prevention provides a competitive edge - Familiarity with fraud detection tools, payment processing systems, and customer service software is beneficial - Associates degree preferred - Experience using Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications is a plus Required Skills: Fraud detection, Risk management, Payment processing systems, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Microsoft Office, Diligent Benefits: Health, dental, and vision insurance, Paid time off, 401(k) plan with employer matching