Accounts Payable & Receivable Specialist

Summary: AmeriPro Roofing is a nationwide industry leader in residential roofing, seeking an AR/AP Specialist to join their Accounting division. This role involves supporting accounts receivable operations, including customer billing support, cash application, and collections activity, while ensuring accurate processing and strong customer service. Responsibilities: - Apply daily customer payments (ACH, wire, checks, lockbox) to the correct invoices and accounts using remittance details - Monitor and resolve unapplied cash, short pays, overpays, and unidentified remittances; coordinate with customers to obtain support as needed - Maintain accurate customer account balances and ensure clean transaction coding and documentation - Assist with invoice preparation support, including validating billing back-up (activity reports, rate tables, approvals) and ensuring invoice packages are complete - Maintain customer master data (contacts, billing addresses, portals, payment terms) in accordance with policy and internal controls - Support customer portal submissions and ensure invoices/backup are delivered via required channels - Conduct routine collection outreach (email/phone) for past-due invoices and document actions taken - Track customer responses, payment commitments, and follow-up dates; escalate issues to the Sr. Analyst when needed - Log and support dispute resolution by gathering documentation and coordinating with Operations/Commercial teams - Support weekly/monthly AR reconciliations (cash clearing, unapplied cash, customer credits) and assist in resolving variances - Help prepare AR aging schedules, collection logs, and supporting schedules needed for month-end close - Maintain filing and audit-ready documentation for AR transactions, adjustments, and customer communications - Follow established SOPs and internal control requirements; promptly identify and report control gaps or process issues - Participate in process improvements, including standard work updates, reporting enhancements, and automation efforts Required Qualifications: - Associate's or Bachelor's degree in Accounting/Finance/Business preferred not required - Prior experience with accounts receivable (cash application, billing support, collections, or related) - Proficiency in Excel (filters, pivots, lookups) and comfort working in ERP/accounting systems - Strong attention to detail, data accuracy, and documentation discipline - Effective communication skills and a professional, customer-service mindset - Ability to manage multiple priorities and meet deadlines in a fast-paced environment Preferred Qualifications: - Experience with high-volume B2B invoicing and collections - Familiarity with customer portals, lockbox processing, or EDI invoicing - Experience in aviation services, logistics, or multi-site operations Required Skills: Accounts receivable, Cash application, Billing support, Collections, Excel, ERP systems, Lockbox processing, EDI invoicing, Customer service mindset Benefits: PTO-Vacation, and Sick Time, Full insurance benefits including PPO, Dental, Vision, Personal Accident, and Life Insurance, 401(k) with Employer Match, Company Paid Holidays