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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview):

Lead the analysis and improvement of business processes, lead the design and implementation of new processes, and contribute to enterprise-wide process improvement projects to improve business performance and meet changing business needs. Provide support, development, and/or leadership guidance to all volunteers.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Oversee and coordinate business process analyses, needs assessments, and preliminary cost/benefits analyses to align solutions with business initiatives and improve processes by understanding and controlling variation.
• Review proposals for process improvement and gap analyses between current processes and the desired state, design complex new processes, and lead transition planning.
• Contribute to the business unit process engineering plan and integrate it with the corporate plan.
• Contribute to large, complex projects that have an enterprise-wide impact and require subject matter expertise in multiple process improvement areas and mastery of process improvement tools.
• Monitor preparation of functional, system, and program specifications using CASE (Computer-Aided Software Engineering).
• Participate in continuous review and updates to ensure that processes meet changing business unit conditions to develop short- and long-term system plans.
• Serve as senior advisor and participant in planning and prioritization for business process engineering-related activities.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Bachelor's degree in Business, Engineering, or related field required.
• Minimum 7 years of related experience or equivalent combination of education and related experience required.
• High level of understanding of the organization’s business systems and processes as well as industry-wide requirements.
• Must demonstrate expertise in strategic planning, tactical execution, project management, process management and business systems requirements definition.
• Must understand technical problems and solutions in relation to the current, as well as the future business environment.
• Microsoft Office Suite. Database Applications.
• Ability to work on a team.
• Some travel may be required.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Six sigma certification preferred.

PAY INFORMATION:

The salary range for this position is: $105,000‐$115,000.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Please Apply by June 8, 2026

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visitredcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights