Health Policy Programs Coordinator

Summary: ACOG is an organization focused on health policy and coding education. The Health Policy Programs Coordinator will assist Health Policy staff with administrative operations, manage committee activities, and facilitate health policy communications to improve patient access to obstetric-gynecologic services. Responsibilities: - Coordinate the efforts of the team by collaborating with health and payment policy staff - Perform administrative duties, including email inquiries, processing mail and coordinating special mailing and distributions, assisting with travel arrangements, and processing contracts - Monitor department email account and coding portal requests. Triage, respond to, and/or forward emails from ACOG members, other clinicians, medical administrative staff, and patients - Review and distribute policy notifications from private and public sources (e.g., Federal Register, Policy Reporter) that impacts coverage of obstetric-gynecologic services for patients - Submit and monitor internal tickets to coordinate and maintain department website content, member communications (e.g., newsletters, emails, surveys) and resources for the public and patients - Coordinate the development, distribution and promotion of program materials and respond to member and public request for materials - Provide logistical coordination for meetings, trainings, workshops, exhibits, and other events within scheduled deadlines, including but not limited to distribution of meeting notices, forms, and all other meeting-related communications and materials; prepare, distribute, and order relevant materials and/or equipment; prepare and monitor packages for shipment to and from meetings, exhibits, and sites; reserve and confirm meeting space, audio, visual and catering arrangements - Prepare, process, and log all department invoices as well as staff and volunteer reimbursement requests; review budget reports, as requested - Provide phone and email coverage for department staff and program accounts; monitor and appropriately distribute departmental email and other inquiries from ACOG members, other clinicians, medical administrative staff, and patients - Maintain department databases, rosters, and distribution lists - Provide excellent customer service to all internal and external inquiries. Communicate tactfully, diplomatically, and with discretion with a variety of stakeholders from various backgrounds, educational levels, experience, and interests - Perform other duties as assigned Required Qualifications: - Strong interpersonal and oral and writing communication skills - Strong attention to detail - Ability to effectively plan and organize work - Strong computer skills including proficiency in Microsoft Office Suite and familiarity with Adobe Acrobat Reader - Ability to work at night 4-6 times a year (pre-scheduled) - Ability to travel 1-2 times a year (pre-scheduled) - High School Diploma required - Minimum of 1-2 years of experience in an office support setting Preferred Qualifications: - College degree preferred - Invoice processing experience and understanding of billing practices preferred - Previous event coordination preferred - Previous experience working with committees and taking minutes preferred Required Skills: Event coordination, Invoice processing Important Skills: Microsoft Office Suite, Interpersonal communication Nice-to-Have Skills: Adobe Acrobat Reader, Committee management, Attention to detail, Organizational skills Benefits: Paid Parental Leave, Breastfeeding Friendly Workplace, Flexible work schedule, Commuting Allowance, Generous Paid Time Off, Holiday Pay, Life Insurance, Community Volunteering Opportunities, Generous 401(k) Company Contributions, Medical, Dental, and Vision Insurance, Learning Opportunities and Tuition Reimbursement, Company-Sponsored Team Outings, And more!