Engineering Operation Technician

Summary: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, and they are seeking a Data Center Engineering Technician to maintain and troubleshoot mission-critical technology infrastructure. The role involves ensuring operational reliability of electrical and mechanical equipment in data centers, contributing to a high uptime standard. Responsibilities: - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion - On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations. Role may support more than one location/site Required Qualifications: - 1+ years of electrical or mechanical experience - 1+ years' experience with Microsoft Office products - Ability to work on a flexible schedule including days, nights, and/or weekends - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs Preferred Qualifications: - 2+ years of data center engineering experience - Technical (Military/Trade School) training - Associate or higher education in related field Required Skills: Electrical systems troubleshooting, Mechanical systems troubleshooting, Preventative maintenance, Stand-by diesel generators, Fuel systems maintenance, Three phase electrical systems, Switchgear, Uninterruptible Power Supplies (UPS), Power Distribution Units (PDU), Wet cell batteries, CRAHU units, Centrifugal chillers, Cooling towers, Water chemical systems, Air handlers, Pumps, motors, Fire/life safety equipment, Building Management Systems (BMS), Electrical Power Management Systems (EPMS), Microsoft Office Benefits: EAP, Mental Health Support, Medical Advice Line, 401(k) matching