Engineering Operation Technician

Summary: Amazon Web Services (AWS) is seeking a Data Center Engineering Technician to maintain the critical infrastructure that supports global digital experiences. The role involves troubleshooting and operating electrical and mechanical systems in data centers to ensure high uptime and reliability. Responsibilities: - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion - On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations. Role may support more than one location/site Required Qualifications: - 1+ years of electrical or mechanical experience - 1+ years' experience with Microsoft Office products - Ability to work on a flexible schedule including days, nights, and/or weekends - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs - Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: Regularly lift and/or move up to 39 pounds independently, Participate in group lifts for 40+ pounds, Maintain balance and perform construction tasks while on a ladder, Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position, Work in an environment requiring provided ear protection Preferred Qualifications: - 2+ years of data center engineering experience - Technical (Military/Trade School) training - Associate or higher education in related field Required Skills: Electrical systems, Mechanical systems, Data center operations, Preventative maintenance, Troubleshooting, Microsoft Office, Diesel generators, Switchgear, UPS units, Power distribution units (PDUs), Wet cell batteries, Building Management Systems (BMS), Electrical Power Management System (EPMS), Fire/life safety equipment, Building automation systems Benefits: EAP, Mental Health Support, Medical Advice Line, 401(k) matching