Ship Clerk, MQJ5

Summary: Amazon.com Services LLC is seeking a Ship Clerk to play a crucial role in the Middle Mile network. The Ship Clerk will manage department duties including load planning, flow control, and ensuring trailer utilization, while also communicating with internal and external partners to enhance safety and performance. Responsibilities: - Correspond with multiple shipping companies and their contacts - Use multiple shipping company’s software to ship and track packages - Coordinate trailers to corresponding dock doors and cross docks using SSP - Troubleshoot shipping problems and errors to resolution - Ensure trailer utilization is maximized to control transportation costs - Ensure on-time dock performance - Assist in updating Staging POD 5s and resource allocation - Oversee Load Flow Control for the building - Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misloads - Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience - Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type - Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers - Assisting the floor as an associate resource, training associates and verifying SOP compliance - Ensure successful area performance, through tracking, reporting and feedback of associate performance - Participate in Operational Excellence initiatives in some capacity - Filling in as needed with production duties - Fully understanding workflow and daily production goals - Reviewing and updating SOP as required - Assisting in keeping work area clean and organized - Identifying and addressing safety hazards within the work area - Participating in safety initiatives - Referring all job injuries or safety violations immediately to Area Manager Required Qualifications: - 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required Preferred Qualifications: - Willingness to work different shifts - Prior training, teaching or presentation experience - Shift hours for this position may be different from the standard production shifts - Willingness to work in different areas as required by training needs - Excellent attendance - Candidates must be very organized and able to handle multiple and changing projects/priorities - Willingness to participate in and support the Operational Excellence initiatives Required Skills: Microsoft Office, Shipping software, Load planning, Load flow control, Trailer utilization, Safety compliance, Standard Operating Procedures (SOP) compliance, Multi-tasking Benefits: EAP, Mental Health Support, Medical Advice Line, 401(k) matching