Engineering Operations Technician

Summary: Amazon Data Services, Inc. is seeking an Engineering Operations Technician to maintain and troubleshoot mission-critical technology infrastructure. This role involves ensuring the reliability and availability of electrical and mechanical equipment in data centers, contributing to the overall uptime of services. Responsibilities: - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion - On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations - Role may support more than one location/site Required Qualifications: - 1+ years of electrical or mechanical experience - 1+ years of Microsoft Office products and applications experience - Work a flexible work schedule including evenings, overnights, and weekends Preferred Qualifications: - 2+ years of data center engineering experience - Vocational/technical training or an associate degree or above, or 1+ years of military experience - Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents Required Skills: Electrical systems troubleshooting, Mechanical systems troubleshooting, Stand-by diesel generators, Fuel systems, Three phase electrical systems, Switchgear, UPS units, PDUs, Wet cell batteries, CRAHU units, Centrifugal chillers, Cooling towers, Water chemical systems, Air handlers, Pumps, Motors, Fire/life safety equipment, Building Management Systems (BMS), Electrical Power Management System (EPMS), Microsoft Office, Reading construction drawings, Interpreting construction specifications, Creating submittal documents Benefits: EAP, Mental Health Support, Medical Advice Line, 401(k) matching