Customer Support Assistant

COMPANY DESCRIPTION Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders. JOB DESCRIPTION Job Description:We are seeking a dynamic and detail-oriented Communications Coordinator to join our team and drive our communication efforts to new heights. The ideal candidate will play a pivotal role in managing internal and external communications, ensuring our messaging is clear, consistent, and aligned with our organizational goals. Responsibilities: • Develop and implement communication strategies aligned with organizational goals. • Create, edit, and distribute engaging content for newsletters, press releases, and social media platforms. • Manage social media accounts and monitor engagement to enhance brand presence. • Coordinate and schedule media relations activities and public events. • Collaborate with internal teams to ensure consistent messaging across all communication channels. QUALIFICATIONS Requirements • Excellent verbal and written communication skills. • Strong problem-solving abilities and attention to detail. • Ability to handle multiple tasks and work efficiently under pressure. • Familiarity with customer support software and CRM systems is a plus. • Empathy and patience when dealing with customers. ADDITIONAL INFORMATION • Competitive salary package • Opportunities for professional growth and career advancement • Collaborative and innovative work environment • Skill development through hands-on experience and mentorship • Exposure to diverse projects and industry-leading clients