Center Operations Manager in Training (COMiT)

Summary: Ally Behavior is a full-time, center-based early intervention ABA therapy program serving children with autism. They are seeking a motivated self-starter for a managerial role responsible for daily operations at their therapy center, ensuring high-quality standards and fostering an exceptional work environment. Responsibilities: - Managing communication with the parents and families enrolled in our program - Onboarding new clients and hosting center tours - Managing and approving sick leave and vacation requests for employees - Validating the accuracy of center schedules - Holding clinicians accountable for submitting session notes within 24 hours - Ensuring that clinical note audits occur to maintain accuracy of billing - Maintaining employee certifications and credentials - Document management, both for clients and employees - Ensuring adherence to budget requirements for center purchases - Communicating with the insurance and billing department regarding client insurance authorizations - Communicating with the talent acquisition department regarding any resignations or staffing needs - Maintaining and recognizing staff birthdays and organizing team-building events Required Qualifications: - Must be willing to relocate to the assigned location in Washington D.C. and/or Baltimore metro areas upon promotion to full-time Center Operations Manager - Must be willing to travel to multiple locations across Maryland and Virginia as needed - Ability to sit on the floor, kneel, crawl, squat, run or stand for extended periods of time - Ability to reach and hold objects - Ability to lift 30 pounds - Must submit to a federal, state, and county background check - Detail oriented and a meticulous note taker - Strong and fluent written and oral communication skills - Self-motivated and want to move up and grow with the company - Level-headed and naturally approachable - Sound understanding of health insurance systems and health insurance jargon - Experience managing a large team Required Skills: Applied Behavior Analysis (ABA), Health insurance systems, Health insurance terminology, Employee certification management, Document management, Scheduling management, Billing accuracy auditing, Client onboarding, Staff performance management, Compassion, High emotional intelligence Benefits: Quarterly bonuses based on clinic performance, Guaranteed semi-monthly paycheck (24), Company-sponsored DashPass, 18 days of paid time off, 9 paid holidays (5 set days + 4 "floating" holidays), Professional development opportunities, Medical +HSA, Dental, and Vision coverage through Cigna, Up to $9,000 in post-maternity childcare assistance, 401(k) plan with company match., Employee Assistance Program, Short-Term Disability, Term-Life/AD&D Insurance, Critical Illness with Cancer Insurance, Accident Insurance, Hospital Confinement Insurance, and Pet Insurance, Tuition Assistance eligibility at 6-month benchmark