Security Officer - Shopping Center Patrol

Summary: Allied Universal is North America’s leading security and facility services company, offering rewarding careers that provide a sense of purpose. As a Security Officer - Shopping Center Patrol in New York, NY, you will monitor and patrol assigned areas, maintain a visible presence to deter security-related incidents, and assist shoppers and tenants with courteous service. Responsibilities: - Provide customer service to tenants, shoppers, and/or visitors by following Allied Universal security-related procedures, site-specific policies, and emergency response guidelines as appropriate - Conduct regular and random foot patrols throughout retail common areas, entrances, loading areas, and perimeter to help to deter unauthorized activity and/or policy violations - Respond to incidents and critical situations in a calm, problem-solving manner, including medical calls, disturbances, lost child reports, and/or access concerns, and request assistance as needed - Monitor and report unusual conditions such as damaged doors, unsecured access points, loitering, and/or suspicious behavior; complete clear, timely written reports and incident documentation - Assist with access control and customer flow by observing entrances, service corridors, and/or restricted areas, providing directions and de-escalation support to help maintain an orderly location Required Qualifications: - Be at least 21 years of age - Possess a high school diploma or equivalent - As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws - Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws - As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law - Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment - A valid driver's license will be required for driving positions only Preferred Qualifications: - CPR and/or First Aid certification is preferred and may be completed post hire - A guard card and/or license is preferred - Customer service experience is preferred Required Skills: CPR certification, First Aid certification Important Skills: Customer service experience, Guard card/license Nice-to-Have Skills: High school diploma Benefits: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., Career Growth: Get paid training and access to career growth opportunities., Financial Benefits: Participate in our retirement savings plan to invest in your future., Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.