Security Officer Concierge

Summary: Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Concierge in Lenexa, KS. In this role, you will serve as the first point of contact at a busy healthcare location, managing access, supporting security-related procedures, and delivering outstanding customer service. Responsibilities: - Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor screening, and/or emergency response activities appropriate to the location - Monitor lobby and reception area activity, greet visitors, assist with sign-in processes, and verify identification and/or access permissions in accordance with location protocols - Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with staff, visitors, and first responders when appropriate - Support a healthcare location by helping to manage access to restricted areas, maintain awareness of incoming and outgoing foot traffic, and document security-related events and/or concerns - Answer phones, provide directions, and help address questions from patients, staff, and visitors while maintaining professional front desk presence and attention to security-related procedures Required Qualifications: - Customer service experience is preferred - Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles - Possess a high school diploma or equivalent - As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws - Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws - As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law - Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment - A valid driver's license will be required for driving positions only Preferred Qualifications: - Being comfortable using a computer or tablet is preferred Required Skills: Customer service, Security procedures, Visitor screening, Emergency response, Access control, Use of computer, tablet Benefits: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., Career Growth: Get paid training and access to career growth opportunities., Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.