Security Officer - Access Control Specialist

Summary: Allied Universal is North America’s leading security and facility services company, and they are seeking a Security Officer - Access Control Specialist in McDonough, GA. The role involves managing access control, providing customer service, conducting patrols, and responding to incidents to ensure the safety and security of clients and visitors. Responsibilities: - Provide customer service to clients, associates, drivers, and visitors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities - Control access at entry points by verifying identification, issuing and collecting visitor badges, maintaining access logs, and directing deliveries to the proper check-in locations - Screen inbound and outbound traffic, including vendor and carrier arrivals, by confirming appointments, checking documentation, and communicating with site contacts as needed - Respond to incidents and critical situations in a calm, problem-solving manner, including alarms, disputes, medical situations, and property-related concerns, and notify appropriate personnel - Perform periodic checks of doors, gates, and other controlled access areas to help to deter unauthorized entry and/or policy violations, and document observations according to post orders Required Qualifications: - Customer service experience is preferred - Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles - Possess a high school diploma or equivalent - As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws - Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws - As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law - Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment - A valid driver's license will be required for driving positions only Preferred Qualifications: - Customer service experience is preferred - Comfortable using a computer or tablet is preferred Required Skills: Access control management, Customer service Important Skills: Computer proficiency Nice-to-Have Skills: Problem-solving, Communication skills Benefits: Access to our exclusive technology to view and claim additional shifts to earn more., Get paid training and access to career growth opportunities., Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., Enjoy discounts on top brands and services through our Perks Program.