Assistant Office Manager

Summary: All Star Physical Therapy is a member of the Confluent Health family, seeking a Full Time Front Desk Medical Receptionist to join their Palm Springs team. The role involves managing front desk operations and ensuring exceptional customer service while maintaining patient records and handling billing processes. Responsibilities: - Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service - Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care - Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation - Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment Required Qualifications: - High School Diploma/GED required - Basic office and customer service skills Preferred Qualifications: - Previous experience in a similar role desired but not required Important Skills: Customer service skills Nice-to-Have Skills: Basic office skills, High School Diploma/GED Benefits: Generous Paid Time Off, Industry-leading Medical, Dental, Vision, LTD insurances, 401(k) Employer Matching, Family Building and Parental Benefits